Good after-sales service

Strengthen after-sales service and enhance customer satisfaction

In addition to basic warranty services, EQS also provides a range of service offerings to ensure the efficient operation of equipment. For example, equipment installation and debugging, operation guidance, regular maintenance, and emergency repairs. These services can help users use and maintain filling machines correctly, reducing malfunctions caused by improper operation or untimely equipment maintenance.

In terms of service guarantee, EQS has also taken multiple measures. To maintain sufficient inventory of accessories to cope with sudden equipment failures; Equip professional and sufficient maintenance personnel to ensure service response speed; And clear service response time commitments to ensure timely intervention and handling of issues after users report faults. These service guarantee measures provide users with more comprehensive and timely after-sales service.

Our long-time customer purchased our hot melt adhesive labeling machine 8 years ago. The machine is currently in operation, but some parts have aged and need to be replaced. The warehouse arranged the parts as soon as possible, and the next day they were shipped overseas by express delivery. We understand that if the production line does not run for a day, it will be a huge loss. Therefore, please trust EQS. Our service and after-sales will not disappoint our customers.